General Terms

National Cancer Society Malaysia (also known as “NCSM”) owns and operates this site. This document governs your relationship with (known as “Website”). Access to and use of this Website and the products and services through this website (collectively known as “Services”) are subject to the following terms, conditions and notices (known as “Terms of Service”). By using the Services, you agree to all the Terms of Service, as may be updated by NCSM from time to time. You should check this page regularly to take notice of any changes NCSM may have made to the Terms of Service.

NCSM reserves the right to withdraw or amend the Services without notice. NCSM will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, NCSM may restrict access to some parts of or of this Website as deemed necessary.

This Website may contain links to other websites (known as “Linked Sites”), which are not operated by NCSM. NCSM has no control over the Linked Sites, will not accepts nor take responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.


In using this Website, you agree to not: misuse; commit or encourage a criminal offense; transmit or distribute materials which are malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material (spam); or attempt to affect the performance or functionality of any computer facilities or or accessed through this Website. Breaching this provision would constitute a criminal offense and NCSM will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of NCSM or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by NCSM and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms & conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which will not be responsible. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card or bank account used to place your order and that there are sufficient funds to cover the cost of the goods. Sales are only valid within Malaysia. Goods sold are not returnable, refundable or exchangeable. All prices advertised are subject to such changes.

(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between yourself and NCSM will not be formed until NCSM contacts you by e-mail, telephone call or fax to confirm that your order has been received.

(b) Pricing and Availability

Whilst NCSM will try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If NCSM discovers an error in the price of any goods which you have ordered NCSM will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If NCSM is unable to contact you, NCSM will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable or will be notified to you directly by NCSM.

(c) Payment

Upon receiving your order we will carry out a standard authorisation check on your payment card to ensure that there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been informed, the monies paid as deposit shall be used as consideration of the value of goods you have purchased.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, NCSM and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect NCSM’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permissions without notice.

Disclaimer as to the ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary, all persons (including their names and images), third party trade marks and content, services and / or locations featured on this Website are in no way associated, linked or affiliated with NCSM and you should not rely on the existence of such a connection or affiliation. Any trade marks / names featured on this Website are not owned by the respective trade mark owners. Where a trade mark or brand name is referred to, it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to NCSM.


You agree to indemnify, defend and hold harmless NCSM, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and / or costs (including but not limited to legal fees) arising from your use of this Website or your breach of the Terms of Service.


NCSM shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and / or any page of this Website.


If any part of the Terms of Service is unenforceable (including any providion in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected and all other clauses remaining in full force and effect. So far as possible where any clause / sub-clause or part of a clause / sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause / sub-clause as is permitted by law.


We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments by e-mailing to us at or calling us at +603 2698 7300.


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and NCSM. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of NCSM.